Privacy Policy

Our Commitment to Privacy

At CLUMOSS and its subsidiaries (MistrAI and NeuroForgeAI), we value and respect your privacy. This Privacy Policy outlines how we collect, use, store, and protect your information when you engage with our services, products, websites, and applications.

Our practices are aligned with international data protection regulations, including the GDPR (Europe), CCPA (California), and other global privacy standards.

Information We Collect

How We Use Your Information

We use the collected data to deliver exceptional AI-driven solutions and maintain the highest standards of service. Specifically, we use your information for:

• Delivering and improving our AI-driven services and solutions
• Personalizing user experiences and optimizing system performance
• Ensuring system security, fraud prevention, and compliance with applicable laws
• Providing customer support and service updates
• Conducting research and development to enhance our AI capabilities

Data Sharing & Disclosure

We do not sell or rent your personal data to third parties. Your privacy is paramount to our business operations and ethical standards.

Data may be shared with trusted service providers, strictly for operational, security, or compliance purposes under contractual obligations to protect your information.

AI models may process your inputs to provide services, but data is not shared for advertising or unrelated commercial activities without explicit consent.

Data Security Measures

We implement industry-standard encryption, access controls, and continuous monitoring to safeguard your information. Our security infrastructure includes advanced threat detection, regular security audits, and compliance with international security frameworks.

While we employ comprehensive security measures to protect your data, no system is completely immune to risks. We continuously update our security protocols to address emerging threats and maintain the highest level of data protection.

International Data Transfers

Your data may be processed and stored in regions outside your country of residence to provide our global AI services. We ensure all international transfers comply with GDPR, CCPA, and other applicable regulations.

Appropriate safeguards, including standard contractual clauses and adequacy decisions, are implemented to protect your data during international transfers.

Your Privacy Rights

Depending on your jurisdiction, you may have comprehensive rights regarding your personal data:

• Access Rights: Request access to and copies of your personal data
• Correction Rights: Request correction of inaccurate or incomplete data
• Deletion Rights: Request deletion of your personal data under certain circumstances
• Processing Restrictions: Object to or restrict certain data processing activities
• Data Portability: Request transfer of your data in a machine-readable format
• Consent Withdrawal: Withdraw consent for data processing at any time

Cookies & Tracking Technologies

Our website and services use cookies and similar technologies to enhance functionality, improve performance, and personalize content. These technologies help us understand user behavior and optimize our AI solutions.

You can manage cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our services.

AI and Machine Learning Data Processing

Our AI systems process data to provide intelligent solutions, predictive analytics, and automated decision-making capabilities. We implement privacy-by-design principles in our AI development processes.

Data used for training and improving our AI models is anonymized and aggregated where possible. Individual user data is protected through advanced privacy-preserving techniques.

Policy Updates and Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. Material changes will be communicated through appropriate channels.

Continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage regular review of this policy to stay informed about our privacy practices.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your data rights, or need assistance with privacy-related matters, please contact our dedicated privacy team.

For formal privacy requests or concerns, please use our official communication channels. We are committed to responding promptly and addressing all privacy-related inquiries with the utmost care and attention.

Regulatory Compliance

CLUMOSS maintains compliance with international privacy regulations including GDPR (EU), CCPA (California), PIPEDA (Canada), and applicable Indian data protection laws. Our privacy practices are regularly audited and updated to meet evolving regulatory requirements.